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It is FLOWERS2MOLDOVA policy to respect
and protect the privacy of our customers and the users of
www.flowers2moldova.com (hereinafter, the "Site"). Through this
Internet Privacy Statement, we want to reassure users of the Site that we
will not sell, share, or rent user information to others in a manner
different than as set forth in this Internet Privacy Statement.
Placing Orders and Information
Collection
FLOWERS2MOLDOVA collects information from the users of the Site at
several different points on the Site. For example, we collect and/or
request information when a user:
1) Places an Order
2) Registers on the
www.flowers2moldova.com Site
3) Requests notification of an order status
4) Participates in an online sweepstakes or survey
5) Applies for a Credit Card
6) Requests a Catalog
7) Submits an E-mail
In order to fulfill the requests of Site
users in the above instances, the user may be requested to provide contact
and/or credit card information. If we have trouble processing an order, a
request, or completing a delivery, this contact information will be used
by FLOWERS2MOLDOVA to contact the user.
Gathering and Sharing of Information,
Links to External and Co-Branded Websites.
We monitor traffic patterns on the Site and
gather broad demographic information for aggregate use to analyze trends
and administer the Site in order to improve its layout and design and to
permit Site personalization and streamlining to create the best shopping
experience we can for our users. In order to perform analysis permitting
such personalization and improvement of site design and user experience,
we may employ suitable third parties with whom we share the information
necessary to accomplish these objectives. These statistics include no
personally identifying information.
Where appropriate, we share aggregated
statistical information with our business partners. These statistics
include no personally identifying information.
Additionally, we partner with trusted third
parties to provide Site users with FLOWERS2MOLDOVA approved unique
offers or services which may be of value to our users. In such instances,
we will share a user's name and address with a trusted third party to
enable them to notify the user of the unique offer or service. We will
never provide credit card information and you will always be provided with
the opportunity to unsubscribe from any such list.
We may provide personal identifying and
account information in special cases such as enforcement of our Terms of
Site Use, or as required by law or legal process to protect and defend the
rights and safety of our Site and its users. This includes exchanging
information with other companies for purposes of fraud and credit risk
reduction.
Our Site also contains links to external
Internet sites as well as co-branded sites, which may be operated by an
external party and they may have privacy practices that differ from those
here at
www.flowers2moldova.com. A co-branded site
is a Website, usually operated by a third-party, and displaying that
third-party's name along with the FLOWERS2MOLDOVA name and logo. Such
co-branded sites offer FLOWERS2MOLDOVA approved goods or services to
our users. When you click on links that take you to such external or
co-branded sites, you will be subject to their privacy policies, and we
encourage you to become familiar with that party's privacy policies as
these may differ from those utilized on our Site. Please note that this
privacy statement applies solely to information collected by
FLOWERS2MOLDOVA on our Site and, while we strongly support the protection
of privacy on the Internet, we cannot be responsible for the privacy
practices of other Websites, uses of the information collected by other
Websites, or the content of those other Websites.
Content
By using our Site, the user agrees to the
terms and conditions set forth in this Internet Privacy Statement and the
Site Terms of Use INCLUDING ALL LIMITATIONS OF DAMAGES PROVISIONS which
are an integral part hereof and the user consents to the collection and
use of this information by FLOWERS2MOLDOVA as disclosed in this
Internet Privacy Statement. We may revise this Internet Privacy Statement
or the Site Terms of Use at any time by updating these postings. By using
this Site you agree to be bound by any such revisions in effect at the
time of use and should therefore periodically visit this page and the Site
Terms of Use page to determine the then current policies applicable to
users of the Site.
Security Information
Strong precautions are taken to protect the
information of the users of our Site. When users submit sensitive
information via the Site, that Information is protected both online and
off-line.
We take credit card information security
seriously and use a variety of technical solutions to make shopping safe
at our Site. Furthermore, your information is encrypted and is protected
utilizing the industry standard Secure Sockets Layer (SSL) encryption
software. While on a secure page, such as our order form, the lock icon on
the bottom of Web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked, as opposed to un-locked, or open, when
you are just 'surfing'.
While we use SSL encryption to protect
sensitive information online, we also protect user- information off-line.
All of the information of our Site's users, including the sensitive
information mentioned above, is maintained in a restricted section in our
offices. Only those of our employees who need the information to perform a
specific job (for example, our account or customer service
representatives) are granted access to personally identifiable
information. Furthermore, our employees are kept up-to-date on our
security and privacy practices.
If you have any questions about the
security at our Site, you can send an e-mail to
support@2checkout.com.
Cookies
You may have heard of the term "cookies".
Cookies are routinely used by most, if not all, E- commerce merchants,
including FLOWERS2MOLDOVA. A cookie is a piece of data stored on a
user's hard drive through the Web browser program containing information
about the user which enables us to track and personalize the Site to
enhance your experience. For instance, by setting a cookie on our Site, we
can provide you with storage of items in your shopping cart between
visits. However, if a user rejects the cookie, they may still use our Site
although we will be unable to provide our users with the personalized
shopping experience we can offer using the cookie data. If you have any
questions about our use of cookies, please contact us at
customersupport @ flowers2moldova.com.
Surveys & Contests
From time-to-time we may request
information from the users of the Site via surveys or contests.
Participation in these surveys or contests is completely voluntary, and
the users of the Site have a choice whether or not to disclose this
information. Information requested may include contact information (such
as your name and shipping address), and demographic information (such as
zip code, age level, etc.). We use such information to notify contest
winners, award prizes, and for analyzing the Site traffic to improve the
user's experience on the Site.
Children's On-line Privacy
FLOWERS2MOLDOVA recognizes the
particular importance of protecting the privacy of children. Consistent
with the Children's Online Privacy Protection Act (COPPA), we will not
knowingly collect any personally identifiable information from children
under the age of 13. When a user makes a purchase on
www.flowers2moldova.com or one of our associated websites, the
user is representing to us that they are an adult. If a child has provided
www.flowers2moldova.com with personally identifiable information,
we ask that a parent or guardian call 1-888-... and we will delete the
information pertaining to the child from our records.
Special Offers, Account Updates and
Opting Out
FLOWERS2MOLDOVA occasionally sends our
customers and the users of the Site announcements and updates, which
contain important information about the Site and service offerings which
we believe to be of value to our customers and users. In order to do this,
we may enhance or merge the information we collect on the Site with data
from third parties for purposes of marketing products or services to our
customers and users.
We may communicate with the users of the
Site via e-mail, telephone, mail, or fax in order to provide requested
services, content, product information, notification of special offers, or
in regard to customer service issues relating to an account. The users of
the Site are always given the opportunity to 'opt-out' of having their
online information used for purposes not directly related to the Site at
the point at which we ask for the information or when they receive an
online requested promotional communication.
For example, our e-mail messages have an
"unsubscribe" feature for users of the Site who buy from us, but don't
want to be notified about special offers in the future. Users can simply
"Reply" back to the e-mail message and type "unsubscribe" in the subject
field. Upon receipt of the reply, we will remove that e-mail address from
our e-mail list. If a user has more than one e-mail address, he or she
should include the other addresses as well to ensure proper updating of
their account information.
Users of the Site can always update the
personally identifying information that they have provided to
FLOWERS2MOLDOVA simply by accessing and updating their account
information on the Site or by e-mailing us at
customersupport @ flowers2moldova.com.
Contacting the Web
Site
If you have any questions about this
privacy statement, the practices of this site, please contact us at:
FLOWERS2MOLDOVA
1-800-291-0152 - Toll Free (8:30AM - 11:00PM |GMT-5)
1-647-388-4243 (8:30AM - 11:00PM |GMT-5)
011-373-696-99229 (Moldova time 8:30AM - 11:00PM |GMT+2)
customersupport @ flowers2moldova.com
Sincerely,
www.flowers2moldova.com |